Make sure that your mailbox is not full, you can do 1 of the following things:
1. Run “Get-MailboxStatistics alias | fl StorageLimitStatus” on your Exchange server in the Exchange Management Shell
2. Log on to OWA and hover your mouse on your name in the left upper corner. A window will appear that tells you your mailbox current size and its maximum size.
3. Log on to the server. In the Recipients Configuration, check the current mailbox size of the user, and check the quota limit (tab Mailbox settings –> Storage quotas)
2. Log on to OWA and hover your mouse on your name in the left upper corner. A window will appear that tells you your mailbox current size and its maximum size.
3. Log on to the server. In the Recipients Configuration, check the current mailbox size of the user, and check the quota limit (tab Mailbox settings –> Storage quotas)
Once you’ve verified that your mailbox is NOT full (so the full mailbox notification is incorrect), you should do the following:
1. Open Outlook, click File (left top), Click Account Settings, double click your account name, and then uncheck “Use Cached Exchange Mode” and finish the wizard
2. Close Outlook. Delete your OST file. The default location for you OST-file on Windows is C:\Users\user\AppData\Local\Microsoft\Outlook\. Either copy and paste the path in Windows Explorer, OR Enable Hidden Folders to view the AppData folder.
3. Open Outlook again and enable Cached Exchange Mode again (like you did in step 1, but now recheck)
2. Close Outlook. Delete your OST file. The default location for you OST-file on Windows is C:\Users\user\AppData\Local\Microsoft\Outlook\. Either copy and paste the path in Windows Explorer, OR Enable Hidden Folders to view the AppData folder.
3. Open Outlook again and enable Cached Exchange Mode again (like you did in step 1, but now recheck)
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